What We Collect and Why We Use It
When you open an account with us, we collect the details you provide at registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction data for every deposit and withdrawal so we can
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resolve any payment queries you raise. Your device information and session logs help us detect unusual login activity and keep your account secure. We do not sell your personal data to third parties, and we do not share it with advertisers. Data linked to your payment
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wallet — your bKash or Nagad number, for instance — is used only to process the transaction and confirm it reached the right account. We retain your data for as long as your account remains active and for a further period required by applicable law. If
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you close your account, you can request that we delete non-essential records; we will confirm what we can remove and what we are required to keep. Availability of our services, and therefore the scope of data we process, depends on your local law and the eligible
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regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.